Let Us Help You and Your Dog Thrive

You can schedule a free 15-minute phone consultation by filling out the contact form on this page, calling us directly at (512) 804-9473, or emailing hello@globalgooddog.com. When you reach out, let us know your dog's name, breed, age, and a brief description of what you need help with. We typically respond to form submissions and emails within one business day and will call you at a time that works for your schedule.

During our free 15-minute phone consultation, we ask about your dog's breed, age, health history, and the specific behaviors you want to address. We listen to your goals, answer your initial questions, and recommend the training program or service that best fits your situation. If we believe your dog needs a full behavior assessment before training can begin, we will explain why and what that involves. There is no sales pressure and no obligation to book anything during the call.

For standard training programs like puppy foundation, obedience, and group classes, we can typically schedule your first session within one to two weeks of your consultation call. For specialized services like aggression rehabilitation or veterinary behavior consultations, the wait may be two to four weeks depending on current caseload. We maintain a shorter waitlist than most practices because we staff five certified trainers. If your situation is urgent, such as a bite incident or severe anxiety, let us know and we will do our best to prioritize your case.

Our regular office hours are Monday through Friday from 8am to 6pm and Saturday from 9am to 3pm. We are closed on Sundays. In-person sessions at our South Congress office are available during these hours. Virtual sessions occasionally have limited availability in the early evening on weekdays. We understand that many clients work during the day, so we try to accommodate schedules as much as possible, including early morning sessions starting at 8am and Saturday availability for both in-person and virtual formats.

We ask for at least 24 hours notice if you need to cancel or reschedule a session. Cancellations made with 24 or more hours notice can be rescheduled at no charge. Cancellations with less than 24 hours notice are subject to a missed session fee equal to 50 percent of the session rate. We understand that life happens, especially with dogs, so if your dog is ill or there is a genuine emergency, we will always work with you on a case-by-case basis. No-shows without any notice will be charged the full session rate.

Absolutely. We encourage it. Many clients reach out before they even know which service they need, and that is completely fine. You can call, email, or fill out the contact form with a description of what is going on with your dog, and we will guide you toward the right program. We are happy to answer questions about our methods, our team, pricing, scheduling, or anything else that helps you make an informed decision. There is never a charge for asking questions or exploring your options with us.